Our approach to accessibility

We are committed to making this website as accessible and usable as possible for everyone. Our aim is to support a wide range of users, including people who rely on assistive technologies, keyboard-only interaction, or custom browser settings. This accessibility statement explains the measures we take to improve access, the standards we work toward, and how users can request accessibility support when needed. We continue to review and refine the site to strengthen the overall accessible experience for all visitors.

The website is designed with clarity, structure, and consistent navigation in mind. Content is arranged using clear headings, logical sections, and readable text to help users scan pages more easily. We also aim to maintain sufficient colour contrast, use descriptive labels where appropriate, and avoid relying on colour alone to convey meaning. These choices support users with low vision, cognitive differences, and screen-reader use, while also making the site easier to understand for everyone.

We strive to meet the requirements of WCAG 2.1 AA across the website. This includes attention to perceivable, operable, understandable, and robust content. While some areas may be updated over time, our ongoing goal is to align with these standards as closely as possible and to resolve accessibility issues in a timely manner. If a user encounters a barrier, we treat it as an important part of our accessibility improvement process.

Support for assistive technologies

The site is intended to work with common screen-reader technologies, including the use of semantic headings, meaningful page order, and text alternatives for non-text content where relevant. We focus on keeping layouts predictable so that screen readers can interpret information accurately. Where interactive elements are used, they are designed to communicate purpose and state clearly, helping users navigate without confusion.

Keyboard navigation is another important part of our approach. Users should be able to move through the site using standard keyboard commands without requiring a mouse or touch input. This includes reaching links, form fields, and interactive controls in a logical sequence. Focus indicators are used to help users identify where they are on the page, and we aim to ensure that the keyboard focus remains visible and usable throughout the browsing experience.

We also review content for readability and ease of use. This includes keeping paragraphs concise, using plain language where possible, and organising information under

clear subheadings

Ongoing improvements and testing

Accessibility is an ongoing process rather than a one-time task. We periodically assess pages and components to identify issues that may affect users with disabilities. These checks may include review against WCAG 2.1 AA principles, keyboard testing, and examination of content structure. When issues are found, we work to prioritise improvements based on user impact and technical feasibility.

We aim to ensure that forms and interactive features are understandable and usable for a broad range of visitors. Labels, instructions, and error messages are written to be as clear as possible, and we avoid placing essential information only in visual cues. Where suitable, we use underlined or emphasised text carefully and consistently so that users can distinguish important content without introducing confusion. Our commitment is to keep the experience accessible, practical, and reliable.

For users who need additional help, we welcome accessibility requests and take them seriously. If you encounter difficulty using any part of the site or need information in an alternative format, you may request accessibility assistance through the contact method provided by the organisation. We will consider reasonable adjustments wherever possible and aim to respond in a helpful and timely way. This includes support for content access, navigation barriers, or compatibility concerns with assistive technologies.

Contact and review

Accessibility matters to us because it helps ensure equal access and a better experience for all users. We encourage anyone who experiences a barrier to let us know so we can review the issue and improve the relevant content or feature. Our team uses these reports to support continuous improvement and to strengthen the overall quality of the site.

We also recognise that accessibility needs can vary. Some users may need screen-reader-friendly layout changes, while others may depend on full keyboard operability or clearer navigation structures. By keeping these requirements in mind, we aim to provide a site that is more inclusive, more predictable, and easier to use across devices and assistive tools. The accessibility statement will be reviewed periodically and updated as improvements are made.

Final statement

This website is committed to supporting web accessibility and maintaining an experience that reflects WCAG 2.1 AA principles as closely as possible. We want every visitor to be able to access information, move through pages efficiently, and engage with content using the tools and settings that work best for them. Our goal is to continue strengthening accessibility in a way that is practical, respectful, and user-focused.